1. Introduction
Welcome to Monal Restaurant. By placing an order, booking a table, or using our website, you agree to the following terms and conditions. Please read them carefully before proceeding.
2. Bookings & Reservations
2.1 We recommend booking in advance, especially for weekends and large groups.
2.2 Walk-ins are welcome, subject to table availability.
2.3 We may cancel or adjust your booking time in unforeseen circumstances.
2.4 Please arrive on time; we may reassign tables if you are more than 15 minutes late without notice.
3. Orders & Payments
3.1 All food and drink prices are in GBP and inclusive of VAT.
3.2 We accept major credit/debit cards and cash in-store.
3.4 Online orders must be paid in full at checkout.
3.5 We reserve the right to refuse or cancel any order at our discretion.
4. Allergies & Dietary Requirements
4.1 Please inform staff of any allergies before ordering.
4.2 While we take extra care, our kitchen handles allergens and cross-contamination may occur.
5. Refunds & Cancellations
5.1 Cancellations for bookings should be made at least 4 hours in advance.
5.2 Refunds for takeaway or delivery orders will only be given in cases of error or quality issues.
5.3 No-shows or late cancellations may affect future reservations.
6. Website Use
6.1 All content on this website is owned by Monal Restaurant.
6.2 You may not copy, reuse, or distribute content without written permission.
6.3 We are not responsible for any third-party links or external websites.
7. Conduct
7.1 We expect respectful behaviour towards our staff and other guests.
7.2 We reserve the right to refuse service to anyone who breaches this standard.
8. Contact
For any queries regarding these terms, please contact us:
customercare@monalrestaurant.uk